Refund & Return Policy

Thank you for shopping with us.

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.

Returns
You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The item must be in its original packaging

• Proof of purchase (order confirmation or receipt) is required

Non-returnable items
Certain items are not eligible for return, including:

• Items on sale or discounted products

• Gift cards (if applicable)

Return Process
To initiate a return, please contact us at:
contact.mbperform@gmail.com

Please include your order number and reason for the return. Once your request is approved, we will provide instructions on how to return your item.

Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

Late or Missing Refunds
If you haven’t received a refund yet, please first check your bank account again. Then contact your credit card company or payment provider, as it may take some time before your refund is officially posted.

Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery at:
contact.mbperform@gmail.com
We will resolve the issue as quickly as possible.

Contact Us
If you have any questions about our Refund & Return Policy, please contact us at:
contact.mbperform@gmail.com

Thank you for your trust and support.